Emily M. Jackson, BSM, MBOE, RN, NEA-BC is the Director of Nursing for Divisions of Medicine and Neurosciences at NewYork-Presbyterian/Columbia University Irving Medical Center. In this role she is responsible for overall operations and finance for 8 units, including 2 intensive care units. She coaches, empowers, and mentors staff and leadership in their implementation and evaluation of continuous process improvement. In addition, she played a key role in Fall TIPS implementation in the five hospitals across NYP (Allen, Columbia, Cornell, Lower Manhattan, and Morgan Stanley Children’s Hospital). Emily received her Bachelor of Science in Nursing, Master of Business Operational Excellence and her Six Sigma Black Belt from The Ohio State University.